Terms and conditions

General Terms and Conditions of WaveLab Engineering AG, Consulting and Services

1. Scope of Application

The following General Terms and Conditions, hereinafter referred to as “GTC,” apply to all business relationships between WaveLab Engineering AG, hereinafter referred to as “we” or “Contractor,” and the customer, hereinafter referred to as “Customer,” “you,” or “Client,” for services, hereinafter referred to as “Services,” that are offered on our website www.WaveLab.ch, hereinafter referred to as “Website,” or that are specifically agreed upon with the Customer.
The Website is operated by:
WaveLab Engineering AG
Gewerbestrasse 11, 3053 Lätti
UID No. CHF-105.149.615
Phone: +41 31 868 44 66
Email: info@WaveLab.ch
Individual agreements concluded with the Customer shall take precedence over these GTC. Conflicting terms and conditions of the Customer shall not be recognized.
WaveLab Engineering AG reserves the right to amend these GTC at any time. All amendments shall become effective upon publication of the new GTC on the Website. The relevant point in time for the applicability of the valid GTC is the date of acceptance of our quotation.
Please read these GTC carefully before accepting a quotation. By accepting the quotation, you agree to the following terms and conditions as well as to our Privacy Policy, and you declare that you are authorized to conclude legally binding contracts and are at least 18 years old.

2. Services Offered

We generally provide services in the following areas:
Consulting, project support, measurement and simulation services in the field of RF and microwave technology.
WaveLab Engineering AG reserves the right to change the Services at any time.

3. Acceptance of the Quotation / Conclusion of Contract

Our written quotations are valid for 30 days from the date of issue, unless another validity period is stated in the quotation. By written acceptance of the quotation, the Client accepts the Services listed in the quotation under the conditions set out in these GTC.
A binding contract is formed upon written confirmation, or by placing the order by email for the execution of the assignment, or upon commencement of the provision of Services by WaveLab Engineering AG.

4. Contractual Obligations of WaveLab Engineering AG

WaveLab Engineering AG is obligated to perform the Service carefully, conscientiously, and faithfully. No specific result is owed.
WaveLab Engineering AG is obligated to use properly trained employees equipped with the necessary specialist knowledge and to continuously supervise and monitor them during the execution of the assignment.
WaveLab Engineering AG is authorized to perform all acts that are part of the proper execution of the assignment. It shall inform the Customer regularly or upon request about the status of the Services and render account thereof.

5. Customer’s Duty to Cooperate

WaveLab Engineering AG provides its Services on the basis of the information provided by the Customer. The Customer is obligated to support WaveLab Engineering AG to the best of its ability and to provide all information and documents necessary for the proper execution of the assignment in a timely and correct manner. The Customer alone is responsible for the factual accuracy and completeness of this information.
If the Customer fails to fulfill its duty to cooperate, it shall bear the consequences of such breach of duty. In particular, it shall compensate WaveLab Engineering AG for any additional effort incurred.

6. Deadlines

Any deadlines for the performance of the agreed Services shall be agreed upon with the Customer.
WaveLab Engineering AG reserves the right to cancel or postpone a deadline due to unforeseen circumstances, for example illness among staff, without any consequences regarding costs or compensation.

7. Change of Services

WaveLab Engineering AG shall take into account the Customer’s requests for changes in the performance of the Services to the extent reasonable.
If the implementation of the requested changes affects the contractual terms, in particular the effort required by WaveLab Engineering AG or the schedule, the parties shall agree on an appropriate adjustment of the contractual terms, in particular an increase in remuneration and a postponement of any agreed deadlines.

8. Involvement of Third Parties

WaveLab Engineering AG is entitled to involve third parties for the fulfillment of the assignment, subject to the prior consent of the Client.

9. Remuneration, Expenses, and Taxes

Remuneration shall generally be based on time spent at the rates communicated on the Website or in the quotation. WaveLab Engineering AG reserves the right to change its rates at any time. Remuneration shall be charged at the rates offered at the time the quotation was prepared.
Expenses and other costs are not included in the remuneration and shall be invoiced separately to the Customer at the effective costs or industry-standard rates, unless otherwise agreed.
The remuneration and expenses are exclusive of value-added tax and any other statutory charges.

10. Invoicing

WaveLab Engineering AG shall invoice the Services it has provided and the expenses and taxes incurred after completion of the provision of Services or monthly. The invoice shall contain a detailed breakdown of the date of the Services provided, the activities, the time spent, and the expenses and taxes to be paid. WaveLab Engineering AG may also request reasonable advance payments for Services and expenses to be provided before commencing the provision of Services.
The remuneration, together with expenses and taxes, shall be due for payment 30 days after invoicing.

11. Copyright

WaveLab Engineering AG retains in full all copyrights to which it is entitled in the work results.

12. Confidentiality

WaveLab Engineering AG is obligated to maintain the strictest confidentiality toward third parties regarding all business, operational, or technical information and processes entrusted to it by the Customer or otherwise made known to it, which are of a confidential nature. This obligation shall continue without limitation after termination of the contract.

13. Retention of Documents / Right of Retention

WaveLab Engineering AG shall carefully store all documents of any kind received from the Client, for example deeds, contracts, notes, correspondence, etc., regardless of whether in original form, as a copy, or as a draft, and shall use them only in direct connection with the execution of the assignment or insofar as a legal obligation exists.
WaveLab Engineering AG reserves the right to retain the documents provided to it until all claims have been paid in full.

14. Warranty

To the extent that the Services are defective, the Customer’s claim shall, to the extent permitted by law and at the discretion of WaveLab Engineering AG, be limited to rectification, reduction, or replacement. If rectification does not result in freedom from defects, the Customer may request a reduction.

15. Liability

WaveLab Engineering AG shall provide the agreed Services with the necessary care. WaveLab Engineering AG shall be liable for damages insofar as they have their direct cause in a proven intentional or grossly negligent breach of contractual obligations or other duties of care by WaveLab Engineering AG.
To the extent permitted by law, any further liability arising from contract or from any other legal basis is expressly excluded.

16. Force Majeure

In the event of force majeure, i.e. the occurrence of events outside the control of the affected party, such as official orders and measures, labor disputes, natural disasters, epidemics, and pandemics, which substantially impair or make impossible the performance of the Service, the affected party shall notify the other party in writing as quickly as possible of the nature of the event in question and its expected duration. In this case, the affected party is entitled to postpone the performance of its Service for the duration of the impediment and for a reasonable start-up period, but shall resume the provision of Services immediately once the event in question no longer exists.
The parties shall endeavor in good faith to reduce the effects of a force majeure event as far as possible.

17. Termination of the Contract

The contract ends upon fulfillment of the agreed Services. Unless otherwise agreed, the assignment may be terminated with a notice period of 30 days to the end of the month. For good cause, the assignment may be terminated with immediate effect. Good cause shall be deemed to exist in any circumstance that makes it unreasonable for the terminating party, in good faith, to remain bound by the contract, in particular the opening of bankruptcy, composition, or similar proceedings against the Customer. Termination must be made in writing in order to be effective.

18. Data Protection

WaveLab Engineering AG collects and processes only personal data that is necessary for the performance of the contract concluded with the Customer, within the framework of the statutory provisions and in particular in compliance with the applicable data protection laws. Further information on the processing of your personal data, your rights, and related questions can be found in our Privacy Policy at https://www.wavelab.ch/en/privacy-policy/, which forms an integral part of these GTC.

19. Severability Clause

Should any provision of these GTC be or become unlawful, invalid, or unenforceable for any reason, this shall not affect the validity of the remaining provisions. Unless otherwise agreed, the invalid provision shall be deemed replaced by a valid provision that takes into account as far as possible the economic purpose of the provision and the will of the parties at the time of conclusion of the contract. The same shall apply to any gaps in these GTC.

20. Applicable Law and Place of Jurisdiction

These GTC, the contractual relationships based on them, and any disputes shall be governed exclusively by substantive Swiss law.
The place of jurisdiction for natural persons shall be the registered office of WaveLab Engineering AG or the Customer’s place of residence. For legal entities, the registered office of WaveLab Engineering AG shall be the exclusive place of jurisdiction.

Lätti, June 15, 2026